Privacy Policy

Effective Date: April 19, 2026

AgentLayer LLC ("AgentLayer," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at agent-layer.ai, engage our services, or communicate with us, including via SMS or text message.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you contact us, request services, or sign up for communications.
• Business Information: Details about your business operations, goals, and challenges shared during consultations or service engagements.
• Payment Information: Billing details necessary to process payments for our services. We use third-party payment processors and do not store full payment card numbers on our systems.
• Communications: The content of emails, messages, and other communications you send to us.
• SMS/Text Consent Data: Your phone number and opt-in consent when you agree to receive text messages from us.

Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, referring URLs, and other standard web analytics data.
• Device Information: Browser type, operating system, device type, and IP address.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to improve your experience on our website. See Section 8 below.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our consulting and technology services.
• Communicate with you about your engagement, including project updates, scheduling, and deliverables.
• Send service-related notifications via email or SMS/text message, where you have opted in.
• Respond to your inquiries and provide customer support.
• Process payments and maintain financial records.
• Analyze website usage to improve our website and services.
• Comply with legal obligations and enforce our Terms of Service.
• Protect against fraud, unauthorized access, and other security threats.

3. SMS/Text Message Privacy

If you opt in to receive SMS or text messages from AgentLayer, the following practices apply:

• Purpose: We send text messages for service updates, appointment reminders, project notifications, and other communications related to our business relationship with you.
• Consent: We only send text messages to individuals who have provided express consent. SMS consent is not required as a condition of purchasing any services.
• Frequency: Message frequency varies depending on the nature of our engagement.
• Costs: Message and data rates may apply depending on your carrier and plan.
• Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a single confirmation and no further messages.
• Help: Reply HELP to any message or email us at [email protected].
• No Sharing: We do not sell, rent, lease, or share your phone number or SMS opt-in consent data with third parties or affiliates for their promotional or marketing purposes. This restriction applies without exception.
• Data Retention: SMS consent records and related phone numbers are retained only as long as necessary for the purposes described in this policy or as required by law.

4. Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., payment processors, email services, analytics providers). These providers are contractually obligated to use your data only for the services they provide to us.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Protection of Rights: We may disclose information to protect our rights, safety, or property, or that of our clients and the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through our website.

We may use third-party tools and platforms in the course of providing Services, including but not limited to communication platforms, project management tools, cloud services, and AI platforms. Data shared with these tools is governed by their respective privacy policies, and we select providers with appropriate security and privacy practices.

8. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — and similar technologies to improve functionality and analyze usage. You can control cookie settings through your browser. Disabling cookies may affect your experience on our website.

Types of cookies we may use:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand how visitors use our website so we can improve it.

9. Children's Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at [email protected].

10. Your Privacy Rights

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information, including:

• The right to know what personal information we collect, use, and disclose.
• The right to request deletion of your personal information.
• The right to opt out of the sale or sharing of your personal information. We do not sell personal information.
• The right to non-discrimination for exercising your privacy rights.
• The right to correct inaccurate personal information.

To exercise these rights, contact us at [email protected]. We will respond within 45 days as required by law.

Other US State Privacy Laws

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, and others) may have similar rights to access, correct, delete, and opt out of certain processing of their personal information. Please contact us to exercise any applicable rights.

11. International Users

Our Services are primarily offered in the United States. If you access our website or services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to such transfer and processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on our website with an updated effective date. For material changes, we will make reasonable efforts to notify you directly. Your continued use of our website or services after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AgentLayer LLC
Email: [email protected]
Website: agent-layer.ai